While it is not likely that anyone would argue against the benefits of effective leadership, the problem is that there is no universally accepted definition of leadership. That said, we have beliefs that have been validated over the years that define critical elements of effective leadership. Fundamental to our beliefs is that the performance of people, one way or the other, is most influenced by their leadership. Following are our core beliefs regarding leadership:

  • Despite overlap and the requirement of both skills in effective leaders, there is an important difference between management and leadership. This can be clarified simplistically as follows:
    • Management concerns process.
    • Leadership concerns people.
  • Organizations succeed or fail based on the performance of people.
  • Consequently, if businesses are to maximize their opportunity for value creation, they must have effective leadership that:
    • Inspires people to performance excellence.
    • Empowers people to give the organization the benefits of all of their talents.
    • Leads change where desirable/necessary.
    • Establishes accountabilities and responsibilities.
    • Develops appropriate systems of rewards and consequences.

We facilitate improvements in the leadership abilities by addressing the above areas through the following mechanisms:

  • Effective communication
  • Emotional intelligence
  • Supportive processes.